Design library at Seoul

Hyundai Card is an usual financial company. It has introduced interesting design projects for over ten years. For instance, it started its own bottled water business (it water), introduced daily kitchen products called (oyster), proposed a new taxi service called (my taxi), and collaborates with Pantech for new mobile phones. Most notably, it runs a…

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Better User Experience of TV

SK Telecom/Broadband introduced a setup box called B Box. It was co-developed by a design consulting agency, Plus-ex, and recently received a red-dot design award. It not only looks way different from other ugly, bulky setup boxes, but it also provides several interesting services with TV viewers through immensely improved User Interface (UI). For instance, viewers…

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Empathy support system

Empathy matters in design and new  product development (e.g., Dev Patnaik’s Wired to Care). In order to deeply dive into target customers’ thoughts and feelings, marketers have used some combination of observation and interview (i.e., market-oriented ethnography in Rosenthal and Capper 2006) and even pictures (e.g., Zaltman Metaphor Elicitation Technique). Academic researchers in the marketing area…

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PhD thesis: paper vs. book

Marketing PhD candidates write papers. However, some design PhD candidates publish books. I have received book-format theses from two people who obtained their design PhDs from European universities. I also know of some other design PhD candidate in US  who are presently writing books for their PhD degrees. Why do marketers and designers require different…

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Please help us recycle easily

We want to voluntarily participate in recycling but do so only when it is easy. Recently, I met two bin boxes next to each other at a university in Seoul. Unfortunately, their colors and names made me confused: the left one had a blue cover and a green panel saying “recycled” and the right one had…

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