LEGO-like solution for error management in hotel

Today’s travelers are not looking for a just tooth brush. They are looking for an experience, something they can relate to. Whether an environmentally conscious traveler or business traveler, guests are demanding more out of their hotel stays than ever before (see Trends Changing the Way Guests and Hoteliers View Amenities). One of the frequent…

Details

Better designed ATMs

We frequently use ATMs to deposit, withdraw, and transfer money. However, as multiple ATMs stand side by side and people queue behind us, we often notice that strangers who stand behind us or next to us unintentionally overlook what we do (e.g., which buttons to press for our passwords). Therefore, we rarely feel safe while…

Details

How to avoid long lines for women’s restrooms

Women differ from men. Carol Reiley mentioned in her blog post titled When Bias in Product Design Means Life or Death that “female drivers are 47% more likely to be seriously injured in a car crash” because seat belts were historically designed to be safe for men and thus unsafe for women. When it comes…

Details