An answer why designers get a seat at the CEO table

Lee, Younjoon and Jaewoo Joo (2016), “How a Design Executive Officer Can Craft an Organizational Culture,” Design Management Journal, 10 (1), 50-61.   … This company (Woowa Brothers (woowa is Korean for “elegance”) developed a mobile application (app) for food delivery services in 2010. Interestingly, the CEO of this company was trained as a designer and…

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Hide doors to be popular

Most bar owners promote their places by placing a sign board outside or updating their menus on social network services such as facebook or instagram. Interestingly however, some bar owners “hide” their doors. I had a chance to visit the bar called Nightjar in London. Surprisingly, it has a super tiny metal sign on a wood door. Therefore, I passed over…

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Seoul: Past vs. Present

While Seoul grew rapidly from the ashes to become a metropolis, this city lost much of its uniqueness and beauty, in particular, a set of organically linked traditional buildings. Two miniatures at the Seoul Museum of History showed stark contrast.     Seoul became the capital of a sovereign nation in 1945, with Korea’s liberation from Japanese…

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Design massage cushion

Most massage cushions or pillows look masculine. However, I met different ones in Japan. These massage cushions are wrapped with carefully designed fabrics and therefore look like interior items or shoulder bags. These cushions are also intuitive to use; they have only one power button and one power cord. Color, Materials, and Finish (CMF) matters.…

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UI and CX of in-flight entertainment system: Air Canada

I recently traveled by Air Canada from Incheon (Seoul) to Vancouver and then to Toronto. I spent 9 hours in a new airplane (Being 788 Dreamliner) and then 4 more hours in an old one (Airbus 320). In two airplanes, I watched same movies and listened to same music to learn a commonality and several differences…

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