Category Archives: Cases

Yido, a modern Korean pottery

Yido is a widely-known premium pottery brands in Korea. It was found by Yi, Yoonshin, a ceramic artist. She successfully established herself in the business world not only because her work reinterprets traditional Korean ceramics in refined contemporary design but also because she paid attention to the two marketing lessons.

First, she listens to market. Recently, Yido launches a new collection called Cera/Mano. Differently from other collections which has four pieces of bowls for a family of four, this newly launched collection consists in only one piece designed for single family buyers.

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Second, she goes beyond products. In the four-story flagship store, only one floor is dedicated to ceramic-ware sales. on other floors, a Italian restaurant, a brunch cafe, a ceramic academy, and a art and living store run. If other ceramic designers learn these marketing lessons, I assume, they will be able to become market-savvy designers.

Reference

Joo J. & Peterson, S. (2012), “Learning about innovative risk mediation strategies from entrepreneurs in creative industries,” AAG 2012, Working with Freedom: Learning about innovative risk mediation strategies from entrepreneurs in creative industries, New York.

Creative entrepreneurial ventures are characterized by uniquely personal branded offerings with enormous potential for profit, combined with huge market and execution risk. What differentiate creative entrepreneurial ventures from that of technology ventures are their dependency on a few individuals’ intangible breakthrough ideas. The absence of process control and metrics for evaluating cost, risk and required time commitment makes Return On Investment (ROI) impossible to assess.

Consequently, private investments are virtually unattainable. The subsequent extreme financial pressure combined with ineffective processes leads to destructive behaviors. Traditionally, three independent and mutually supportive approaches exist to mitigate risk and increase profit in creative ventures. These are: (1) Education: Providing market and executions knowledge and experiences through schooling, internships and apprenticeships, (2) Funding: Government and/or trade association backed with coaching and financing, and (3) Collaboration: Pooling of resources and creative talent to leverage individual talents and mitigating risk.

We propose using Design Research, Design Thinking and technology venture insights to develop methods and tools for sustainably running creative entrepreneurial ventures. First, we will identify best practices, by qualitative research within the creative fields of design, music, game, movie and art in the cultural settings of Los Angeles, Copenhagen and Seoul. Secondly, we identify knowledge transfer opportunities and conduct brainstorming sessions to synthesize new methods and tools. The outcome will be a creative portfolio management matrix, outlining how to best take ideas from concept to commercialization as a function of market and execution risk for the examined creative disciplines.

An eye-catching sculpture in Seoul

A gigantic sculpture standing in front of the MBC media center is called Square M-Communication. It looks like two people touching their hands. According to Young Ho Yoo who made this sculpture, the red frame represents media and two human sculptures represent the contemporary people who actively interact with media. This artwork represents the meeting between media and people symbolically. Some advances interpretation and saying that this work represents the ambition that media should not abuse its power as a big brother but aims to communicate with people as a friend.

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Physical Products to Virtual Image: Vending machine in Shanghai

I have been to the 1933 Shanghai, the last slaughter house on earth. Although the interior and the exterior of the building were impressive, I was fascinated by a cutting-edge vending machine in this building. Different from typical vending machines, it displays the virtual image of the beverages and snacks on the right side.

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I first wondered why the virtual image is redundantly provided given that physical products are clearly displayed. However, I soon realised it has several advantages. First, it shows additional, detailed information about the beverage including its ingredients, effects, side effects, and price. Since most Chinese beverages and snacks were new to me, this additional information helped me choose the right one. Second and more importantly, it recommended me several items by putting eye-catching virtual icons on them, suggesting these beverages and snacks were popular or discounted. Indeed, virtual image can guide our behaviour toward physical products.

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People buy gas in an empty Absolut Vodka bottle

Absolut Vodka has offered many artists with a wide variety of collaboration opportunities. Now it has a long list of colors and shapes with much artistic flavour. Recently, it even introduced Absolut Colors saying that;

We are proud to once again dress our iconic bottle in the pride flag, originally designed by San Francisco-based artist Gilbert Baker in 1977, just before Absolut Vodka was born. For Absolut, we believe in the right to expression yourself in any way possible, which includes being able to love whomever you want to love. Creativity has always been at the core for Absolut, and diversity go hand in hand with that. A world where everybody is the same would not be any fun at all, but rather a quite boring place. That’s why Absolut is happy to have been celebrating a colorful world ever since 1979.

Interestingly, motor cyclists in Bali buy “petrols” in the Absolut Vodka bottles. These original bottles are prototype and seem to be the most appealing to many people there.

Umbra, Toronto-based global design company

Umbra is a Canadian design company. I have bought a few home decorative items including its signature garbage cans (Later I learned it is called Skinny Can and was designed by Karim Rashid and David Quan). Interestingly, Umbra is not an expensive brand. Its affordable price allowed me to try several products. The products I have tried satisfied me. The website says,

We are a Toronto-based homeware design company born over 30 years ago when graphic designer, Paul Rowan, couldn’t find a nice window shade to hang in his apartment window. So, he made one and people liked it. He soon teamed up with childhood friend, Les Mandelbaum, and Umbra (in Latin, “shade”) was born. Les and Paul began reimagining everyday items into modern ware.

Today, Umbra is recognized all over the world for bringing intelligent design to everyday items. An in-house team of international designers allows us to come up with original design that speaks universally and personally to a broad customer base. The journey that started in Toronto continues—our designs can be found in over 120 countries.

Recently, I had a chance to pay visit to its flagship store located in downtown Toronto. This store welcomed visitors to enjoy Umbra items. In particular, I had a brief meeting with Paul Rowan, one of the co-founders of Umbra. He is approachable, funny, and lively. We discussed a design competition held in 2014 in Seoul. He also introduced me a Korean designer who is currently working at the in-house team of international designers.

With a lot of curiosity, I visited the Umbra design studio located in Scarborough the next day. I met with Sung Wook Park. He graduated from OCAD (Ontario College of Art and Design) University and joined Umbra about 4 years ago. He is now a creative lead for jewelry, photodisplay, and wall decor items. He explained to me the overall history of Umbra and kindly taught me the trend, the popular material in the next couple of years, and several counter-intuitive international sales patterns regarding photo frames and wall decor items (e.g., Canada vs. US vs. Japan). I have asked any business issues his design team faces as well while introducing numerous successful design items to the global market. Meeting with Paul and Sung Wook gave me a glimpse into the life of the North American designers.

You will be able to think creatively in Bali

Ubud is a small town on the Indonesian island of Bali. “Eat, Pray, Love” was filmed in 2010 in this town. IMDb explains this movie;

A married woman realizes how unhappy her marriage really is, and that her life needs to go in a different direction. After a painful divorce, she takes off on a round-the-world journey to find herself.

Although not everyone needs to find himself or herself like a person in the movie, Bali is a perfect place to enjoy a mind wandering (taking a break involving an undemanding task) and to be creative. Indeed, in this town, many European visitors read and write books at cafes enjoying rice field views (to my surprise, rice fields can be scenic!). Some even go to a co-working space called Hubud and start their own businesses. I find many do undemanding tasks. Since residents are friendly, meals are delicious (Babi Guling at Ibu Oka), and guest houses are inexpensive, Bali is one of the destinations for those who need creativity.

Reference

Baird, B., Smallwood, J., Mrazek, M. D., Kam, J. W., Franklin, M. S., & Schooler, J. W. (2012). Inspired by distraction: Mind wandering facilitates creative incubationPsychological science23(10), 1117-1122.

Although anecdotes that creative thoughts often arise when one is engaged in an unrelated train of thought date back thousands of years, empirical research has not yet investigated this potentially critical source of inspiration. We used an incubation paradigm to assess whether performance on validated creativity problems (the Unusual Uses Task, or UUT) can be facilitated by engaging in either a demanding task or an undemanding task that maximizes mind wandering. Compared with engaging in a demanding task, rest, or no break, engaging in an undemanding task during an incubation period led to substantial improvements in performance on previously encountered problems. Critically, the context that improved performance after the incubation period was associated with higher levels of mind wandering but not with a greater number of explicitly directed thoughts about the UUT. These data suggest that engaging in simple external tasks that allow the mind to wander may facilitate creative problem solving.

How could we design a better fire extinguisher?

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Since we spend most of our time in buildings, we are literally surrounded by fire extinguishers. It consists of a hand-held cylindrical pressure vessel containing an agent which can be discharged to extinguish a fire (Wikipedia). In general, we do not pay attention to them until needed. For me, I have never used any fire extinguisher in my life and have no interest in it. Interestingly, designers have noticed their problems and came up with two fairly different but equally interesting solutions.

Typical fire extinguishers have two critical problems. First, they are often ignored and difficult to be located. Even though they are red colored, fire extinguishers merely stand still and fail to grab our attention. Further, they do not go well with walls or interiors.

Recently, I found a series of eye-catching fire extinguishers at a store. In order to solve the first problem, some designers changed the appearance of the fire extinguishers. They painted skins to make them visually appealing and to make them go well with the walls. Some of the newly painted fire extinguishers look so nice that I even wanted to buy them for home decor.

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The second problem is that typical fire extinguishers are difficult to use in emergency situations. Therefore, instruction manuals are prepared. A practice session runs for those who want to try to use them in advance.

Recently, I found another, newly designed fire extinguishers in a building. Designers changed the size and the container material so that the shape “says” how to use. Now, we do not have to spend time on learning how to use them; instead, we can simply  pick up one or a few water-bottle shaped fire extinguishers and throw them on a fire.

These two fire extinguishers teach me what designers do for us. Designers change the appearance of a product; alternatively, they change the way we use it.

Standing desk: New way to work

I suffered from minor shoulder – and wrist pain for a long time. In order to lessen the pain, I decided to train my left hand for using the computer mouse a few years back.

Certainly, using mouse with my left hand was very challenging in the first couple of years. However, 3-year of intensive practice paid me off. I could click, drag, and drop icons using my left hand without noticing that I did so with my left hand.

After having succeeded this “experiment,” I made another decision recently to relieve back pain; standing up while working. I first searched for standing desks or stand-up desks, then read online posts (e.g., reviews by Mark Luckch and Alan Henry), and then created my own standing desk by putting together empty paper boxes.

My DIY practice showed the effect Instantly. I became free from back pain, paid more attention to my tasks, and most importantly, became exhausted at evening as I “exercised” all day long. In short, I was tired at day and slept well at night. Finally, I bought a height-adjustable table from Varidesk. 🙂

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Reducing eye pain in a shopping mall

DML_Nuri eyeIn a large scale indoor space, people need breaks to reduce pains. In a shopping mall or at an exhibition, for example, people often take micro breaks on a bench to reduce the pains in the legs or feet. At a recent exhibition, I met a relatively new solution for the pains that have been little articulated: pains in the eye. When people look around many booths inside the indoor exhibition, they often suffer from dry eyes. Although wearing customized contact lens or dropping artificial tears reduce the pain, shoppers have had no instant solution for this so far. A company introduced electronic devices (blue plastic glasses) to reduce dry eye syndrome or xerophthalmia. Although it looks strange or scared, this device could be installed in shopping malls in the near future for those who want to reduce their pains in the eye.

 

Electronic Vehicle Charging Station in Seoul

An EV charging station stands in the parking lot at my university. DML_EcarProbably, the department of automotive engineering installed it and owns the electronic vehicle. My first impression about them is that they do not interfere the traffic flow inside the busy parking lot because the charging station occupies a tiny space and it charges a small BMWi. However, I was concerned what happened when strangers mistakenly/intentionally unplug it although the screen said, “please do not unplug while charging.”

Electronic vehicles are popular in California. Interestingly, many EV drivers found it difficult to locate the charging station. A recent news said that some building owners promote their buildings having the charging stations at their parking lots. I hope to see more electronic cars on the road and more EV charging stations in Seoul.