Choosing right color is difficult for car buyers. Tesla store in Toronto helps visitors make decisions by allowing them to see and touch a few samples. In the store, two working vehicles stand in the middle and they are surrounded by a wide variety of color samples. Many visitors carefully view them.
At the Seoul Motor Show, I came across an unique electric vehicle—not for its powerful performance, but for its gentle name and modest design. It is called Yebbujana, meaning “Beautiful, isn’t it?” Its curvy body and four tiny headlamps give it a soft, almost timid appearance.
In general, giving a product an inviting name and approachable design can be a smart strategy, especially when introducing something new and unfamiliar. It helps reduce potential resistance from consumers.
However, in this case, the car seems almost too shy—both in name and appearance—to inspire confidence as a vehicle we would want to drive.
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Reference
Scherder, R., & Drauz, R. (2013). Influence of car design within the electric mobility market. International Journal of Technology Marketing, 8(4), 453-473.
This paper investigates how customers want electric cars to look like in comparison to current cars. A survey gives insight into customer preferences. With the upcoming electric mobility, automotive technology is becoming more homogenous, making design important as differentiation possibility. The survey results overall show big design changes to be of less relevance compared to small or no design changes. Interestingly, this changes, when the participants are informed about the advantages of purpose design. Moreover, the majority does not prefer car design expressing the electric mobility. Here also a gap between German and international participants is observed. German customers have a significantly lower preference of design changes. The design change is differed by the car views front, side, rear, and interior and compared to sex, age and nationality of participants. Also vehicle classes and preferred design visions are compared. Here again, no and small design changes prevail. With regard to the customer point of view, thus the implementation of design-driven innovation in electric mobility needs to be handled with care. Gained insights provide the possibility to derive electric mobility design strategies. The participant’s preferences change towards bigger design changes when being informed about purpose design reveals a practical implication for marketing activities.
