Category Archives: Publications

Dessert design workshop @ Cognitive Science 2013 (2)

* Continued from Dessert design workshop @ Cognitive Science 2013

20130719_Dessert design @ Huffington Post

…Breakthrough innovation occurs when knowledge and experiences from vastly disparate areas are synthesized into new solutions. In this particular instance, someone from a Korean cultural background had combined “The Little Prince” by the French aristocrat, writer, poet and aviator, Antoine de Saint-Exupéry, with a dessert entree, a course that is still relatively new to Korean culture. Not even the French could have come up with that combination!…

Advertising for competitve market

Research framework

 

While the relationship between advertising expenditures and sales has been much discussed, whether product market competition affects their relationship has been little examined. We address this question by analyzing the financial performance data of 6,018 companies for 14 years (1997-2011). Our data analysis supports two hypotheses that (1) increasing advertising expenditures increase sales in the subsequent year and that (2) this effect is stronger when the product market competition is high than when it is low. Our findings advance the academic understanding of advertising effect as well as provide practical implications to advertising managers.

 

Dessert design workshop @ Cognitive Science 2013

20130525_Dessert 11At the Korean Cognitive Science conference on May 25, 2013, Soren Petersen and I ran a workshop called “Design Tasty Dessert: The Art of Firing All The Five Senses!” In this workshop, we wanted to go beyond presenting our research projects; instead, we wanted to have some fun and creative experience with participants. Therefore, we asked participants to come up with as many creative dessert ideas as they could and then chose one to present. In order to help them to enjoy the workshop as well as to enjoy their own creativity, we provided them with a piece of chocolate, a piece of brown cake, a strawberry, a mandarin, and a cubic of cheese in the beginning of the workshop.

Surprisingly, some participants generated creative dessert recipes by utilizing typical food items such as banana, strawberry, raspberry, peach, ice cream, and chocolate (see the hat (above) and the peach hand (below)).

20130525_Dessert 12

Decision support tool for collaborative concept evaluation

Although concept evaluation has attracted much attention, collaborative concept evaluation has received minimal attention. In this work, we identify problems and propose solutions regarding collaborative concept evaluation. First, we reviewed past projects and interviewed evaluators with international design experiences to conclude that concept evaluation criteria are not established but constructed. Second, we apply the psychology of Brunswik’s Lens model to propose that providing multiple concept aspects improve collaborative concept evaluation. Three experimental studies demonstrate that our proposed Concept Aspect Profile (CAP) model (1) is superior to existing concept evaluation models, (2) differentiates between breakthrough new product concepts and incremental new product concepts, and (3) increases the likelihood that a concept receives the Industrial Design Excellence Award (IDEA). This work contributes to marketing research of concept evaluation as well as provides implication for designers.

Interface between design and marketing

20111031_Huffington Post

Designers don’t just put cosmetics on the skin of a product!” During my interview with a graduate student at Ontario College of Art and Design in 2009, he argued that designers play a key role in developing a new product….

… The primary reason that marketing researchers often limit the role of designers is that they pay far too much attention to the “outcome” of designers’ activities. Many designers who research users, develop and evaluate concepts, and work with business strategists find it difficult to communicate with marketers, since marketers shed little light on the “process” of designers’ activities. …

 

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20111108_Huffington Post

In actual practice, designers often set the marketing input aside and start a project by looking at advertisements and websites for their client’s and their competitors’ products. They collect images and stories concerning the uniqueness of each product and make fleeting trips to the products’ point of purchase, taking pictures and playing with the products. If the budget allows, they purchase a sample of products for later disassembly and destruction in the studio. Ideas for new features often stem from the designer’s personal experience — including his cultural and social background — and their project research into nature, art, fashion, architecture, entertainment, and other products. …

… At the end of the day, marketing is often presented with three to five realistic finished rendered concepts from which they have to select one for detailing. Often flash will out compete content, since no objective metrics have been presented, so it is little wonder that design is still seen as art rather than as being business driven.

The 7th international conference on Design and Emotion @ Illinois Institute of Technology

The Institute of Design, Illinois Institute of Technology, and the Design & Emotion Society are pleased to invite you to participate in the 7th International Conference on Design & Emotion in Chicago. The International Conference on Design & Emotion is a forum held every other year where practitioners, researchers and industry leaders meet and exchange knowledge and insights concerning the cross-disciplinary field of design and emotion. The conference will offer workshops, research paper presentations, design case presentations, and poster presentations.

This conference covers various issues including Design for Environments, Service Design, Strategic Design and Business, and Foundation for Design and Emotion. I presented my work on context-dependent design evaluations.

I was pleased to have conversations with many creative designers as well as insightful design researchers. In particular, four presentation excited me. Two of them discuss new product development and the other two discuss product design.

1. “Improvisational Comedy and Product Design Ideation: Making Non-Obvious Connections between Seemingly Unrelated Thing”

Barry Kudrowitz and David Wallace from MIT try to identify those who are good at developing new products. Inspired by the procedural similarity between making a comedy and developing a new product, they propose that comedians are good new product developers. Then, they support their hypothesis by demonstrating that the quantity and the quality of cartoon captions made by comedians are greater and better than those made by non-comedians.

2. “User Research Methods: Distinctive Need Expressions from an In-depth Interview and a Generative Method Market Research”

Hyesun Hwang and Ki-Ok Kim from Sungkyunkwan University compare two user research methods, in-depth interviews and generative methods (prototyping). They argue that the two methods collect different consumer needs. An empirical study suggests that the in-depth interview produces concrete, negative and past-oriented problems, whereas the generative method produces abstract, positive and future-oriented ideas.

3. “The Cute Look: Baby-Schema Effects in Product Design”

Linda Miesler from University of St. Gallen investigates whether face-like features of the car fronts (head lights and air intake) are processed analog to human faces (eyes and mouth). She demonstrates in an experiment that enlarging the headlights (“larger eyes”) and increasing the size of the air intake (“thicker lips”) led people to perceive the car fronts cuter.

4. “The Relationship between Eco Design and Emotional Experiences”

Heesook Jung from Seoul National University proposes that ecofriendly behavior requires effort and, therefore, some motivation such as playfulness should be employed to help consumers behave ecofriendly. She presents a case of Lohas, an ecofriendly Japanese bottled water. According to her, the sound that an empty bottle creates when squeezed leads consumers to behave more ecofriendly (e.g., squeezing bottles) (see Lohas commercial).

Play with diabetes

Half an year ago, a friend of mine asked me if I am interested in joining her work for a design contest, 2009 DiabetesMine™ Design Challenge. It was the idea competition for diabetic patients. She and I sit down and discussed a huge amount of ideas with another designer friend. It was an amazing opportunity for me to learn about professional designers. Literally, they generated new ideas constantly. I was impressed by their passion. This experience taught me that business people need to spend more time on creating and realizing ideas rather than simply talking about and delivering them.