Problems with design education
Don Norman said in Technology Review that designers need to go beyond their purview and learn something such as (social) science. I can’t agree with him more.
The first thing to do is ask: “What is the purpose of all the technology we are developing?” And the answer is, obviously: “To help people.” But the understanding of “people” is in a different school—the social sciences—than the school where the understanding of technologies are taught. Right now, people in one area don’t understand what someone else in their own department does, let alone what is being done in other departments.
